Last updated March, 2024
Jack McClintock
Senior Product Designer
Experience
Bupa
Senior Experience Designer
Aug, 2023 - Present
Designing web and mobile platforms for *Blua*, a sub-brand offering virtual doctor consultations, a digital pharmacy, and personalised wellbeing dashboards.
Lead the design for multiple accounts, link sharing and custom date range for 30+ mil users, improving conversion rate by 6.6%
Responsible for designing, testing, and supporting the build of a redesign of the LittleHotelier native mobile app, released with positive reviews to over 10,000 users
Designed mtribes, a cutting-edge SaaS platform for multi-variant testing, tailored exclusively for the OTT industry. Proposed recommendation engines as a future concept
Core team member in the design of an entire suite of time management tools for over 4.5 years, targeting the professional services industry. Also responsible for leading the mobile design team.
Consulted St George and Westpac to introduce biometric login for iOS & Android. Worked on Westpac tablet banking app for significant uplifts
As a graduate, I contributed to the platform security team and level 4 prepaid support at Telstra. Additionally, I designed a dedicated app to assist new graduates in their onboarding process.
Skills & tools
Figma, Sketch, Adobe, Framer, Principle, Invision, Zeplin, Hotjar, FullStory, UserTesting.com, Protopie
UI design, native mobile design, user interviews, design sprint workshops, research & analysis, design reviews, peer reviews, design coaching, ux design, presentation, measuring success, experimentation, engineering collaboration
References
Linktree
"Jack is a fantastic and thoughtful designer who's always got the big picture in mind. Not only is he a master of his craft, but he's also mindful of how he can build the teams culture."
SiteMinder
“Jack is an experienced designer and natural leader. He brings that lovely combo of professionalism and wit to every meeting and always delivers above and beyond.”
Education
University of Wollongong
Bachelor’s Degree, Information Technology
2008 - 2012
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